You can make a request for CCTV for a variety of reasons. This can be done by:
- a member of the public,
- the police, or
- a company representing a member of the public. For example, insurance companies or solicitors.
How long we keep CCTV footage
We do not keep footage for longer than 31 days. The footage is automatically deleted once the 31 days have passed, unless we have received a formal request for the footage, or it is relevant to an ongoing investigation.
We do not own all CCTV cameras in Cardiff. We may not always have access to the footage.
What information you need to provide
We will not search for the footage unless the relevant documents have been provided.
You will also need to provide as much information as possible, such as:
- the specific time and date,
- the location, and
- a description of yourself and the incident.
You have the right to ask for CCTV footage of yourself. You can do this in writing or verbally. There may be circumstances where we cannot give you the footage. For example, if other individuals are identifiable in the footage.
How to make a request
Tel: 029 2087 2087
You have the right to ask for CCTV footage on behalf of someone else. You must have consent and proof of identification from the person (the data subject).
You can make the request in writing or verbally. There may be circumstances where we cannot give you with the footage. For example, if other individuals are identifiable in the footage.
How to make a request
Tel: 029 2087 2087
Insurance companies and solicitors can ask for footage on behalf of the client they are representing. You must have consent and proof of identification from the client (the data subject).
How to make a request
Tel: 029 2087 2087
The police can ask for CCTV footage under Schedule 2, Part 1 of Paragraph 2 for:
- the prevention or detection of crime,
- the apprehension of prosecution of offenders,
- the assessment or collection of any tax or duty, or
- of any imposition of a similar nature.
How to make a request