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Cardiff Council

Hygiene Collections

The hygiene collection is an optional service. If you cannot fit your nappies or incontinence waste into your black bin or red striped bags we can offer an extra collection. If you sign up to the service, you can use yellow bags for your nappies or incontinence waste. 

Once you have signed up we will provide you with your first roll of bags. When they run out you will be able to order hygiene bags online

You will put your nappies or incontinence waste into your black bin or red striped bags on general waste collection week. 

Your hygiene bags will be collected on the opposite week to your black bins or red striped bags.

Find out
when to put out your bags or bins​. ​

​What goes in your hygiene collection?

    We collect

  • Nappies
  • Associated nappy changing rubbish, such as cotton wool, wet wipes, nappy sacks
  • Incontinence pads

    We do not collect

  • Catheters
  • Stoma / Colostomy bags*
  • Plasters and bandages
  • Needles*
  • Sanitary waste
  • Vomit
  • Animal faeces

    * See clinical and medical items

    Clinical and medical items

    To dispose of your colostomy or stoma bags and catheters safely and hygienically, please empty the contents of the bag into your toilet, wrap the bag and place in your general household waste for collection.

    Needles or syringes

    You will need to arrange a sharps collection with your local health board. Cardiff Council does not collect needles or syringes.

    For more information and advice about medical waste contact your local health board, district nurse team or NHS Direct on 0845 4647.

Apply for hygiene collection

To apply for a hygiene collection please complete the online application form or call C2C on 029 2087 2087.


Once your application has been processed your hygiene bags will be delivered within 7 to 10 working days

Putting your hygiene waste out for collection

Put your yellow hygiene bags on the kerb for collection. Or we can arrange with you to collect from a discreet location. Check your collection day.​

If you do not put out your yellow bag for 4 collections in a row, you will be removed from the service.

You can reapply for the service again at any time.