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new cardiff > ENG > Resident > Council Tax > Pay your Council Tax

Pay your Council Tax

If you are having difficulty paying your council tax due to being on a low or reduced income you may be entitled to Council Tax Reduction. Find out more and apply for a reduction. 

If you a​lready receive Council Tax Reduction you can notify us of any changes in your circumstances. 

If y
ou are concerned about your council tax payments please contact the Council Tax team via our online contact form or by emailing the office directly at​

Due to the current COVID-19 pandemic we are receiving a high volume of enquiries. Please bear with us, we will get back to you as soon as we can. Apologies for any inconvenience caused.​

There are a number of different ways you can pay your Council Tax.

Use our secure online payment system to pay your Council Tax bill.

You will need the following:

  • your Council Tax account number 
    (an 8 digit number starting with a '1' or '2' found on the top right hand corner of your bill)
  • your Debit or Credit Card
  • the amount you want to pay

pay online

You can use a debit or credit card to pay over the phone. This is a 24 hour automated payments system.

You will need to have the following to hand before you call:

  • your Council Tax account number (found on the top right hand corner of your bill)
  • your Debit or Credit Card
  • the amount you want to pay

Phone 029 2037 5510​. Follow the prompts to make your payment.

You can choose to speak to one of our customer service advisors about your bill. Please note this is not a 24 hour service and only applies during call centre opening hours​Link opens in a new window

Please send payments by cheque with your name, address and council tax account number to: 


Cardiff Council
PO Box 9000
CF10 3WD

Cheques should be crossed and made payable to Cardiff Council. 


Post-dated cheques are not accepted.

Please ask if you need a receipt.

Please do not send cash by post.

You can pay your Council Tax at all post offices (by cash or cheque) and at shops displaying the PayPoint sign (by cash only).


You will need a Council Tax payment card. Please call 029 2087 2087 to request one.

You can pay your bill straight into the Council's bank account:


Nat West Bank
96 Queen Street,
Cardiff, CF10 2GR

Sort code 52-21-06
Account number 20408838   ​
Please remember to quote your Council Tax account number.

Download the Cardiff Gov App for a smarter way to connect with council services.  Find out more about the App ​​​​​​​​​​​​​​​​​​​ ​​​​​​​​​​​​​​​​​​​​​